The South African Police Service (SAPS) is urging the public to remain vigilant in light of a new online scam that has recently emerged.
During investigations, authorities identified a scheme in which victims receive WhatsApp messages from individuals appearing to be in their contact list.
Because the messages originate from known contacts, they may seem trustworthy. However, the content typically includes a request to participate in a survey and asks the recipient to provide a One-Time Pin (OTP).
Once the unsuspecting victim receives the OTP, they are prompted to send it back to the original sender.
It is believed that scammers then use this OTP to gain unauthorized access to the victim’s banking accounts.
SAPS advises all online users to verify the identity of anyone requesting sensitive information and to never share an OTP unless they have personally initiated the request.
It is important to note that legitimate banking institutions do not send OTPs unsolicited or ask clients to forward them.
The public is also reminded:
Never share your bank card number, PIN, or other confidential banking information electronically-especially with unknown sources.
Be wary of offers that appear too good to be true, as they often are.
Always exercise caution when dealing with online communications. If in doubt, contact your bank or the police directly.
Suspicious activities can be reported via the MySAPS App or the Crime stop number 08600 10111. In the event of extortion, the National hotline can be reached at 0800 911 011.
